UDID Number
Table of Contents
The UDID number is a unique six digit number created when a device is assigned to a location in your portal. This allows the app to download the data from your portal for a location.
A UDID number can only be used for one app on one device.
UDIDs are generated at different points for integrated devices and the mobile app.
- Integrated devices: generated when logging into the app for the first time.
- Mobile app: generated when device is added in Admin Settings.
UDIDs can be found in 2 different locations:
1. Locations tab in the portal
a. Click the green plus button to expand location.
b. Find the UDID.
2. Devices & licenses tab in Admin Settings
