UDID Number
The UDID number is a unique six digit number created when a device is assigned to a location in your portal. This allows the app to download the data from your portal for a location.
A UDID number is:
- Found in your portal under the Locations tab
- Required to reassign devices in your portal, see How to move devices in my portal
- Allowed to be entered in one app on one device only
- Included on the packing slip shipped with each device
Expand location:
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/13153/3317962/1689260587445-PO_LO_expandlocation.jpg)
Assigned devices at the location with serial number and UDID along with option to reassign:
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/13153/3318011/1689260906323-PO_LO_expandedlocationinfo.jpg)